Terms and Conditions for Product Purchase and Event Cancellation

Event Cancellation Policy

  1. Force Majeure: The event may be cancelled due to severe weather, natural disasters, or other emergencies beyond our control.

  2. Refund Policy: In the event of cancellation, event tokens are non-refundable. Purchased wine cups are non-refundable but will be available for pickup or delivery.

Product Delivery and Pickup

  1. Alternative Pickup Arrangements: If the event is cancelled, customers can pick up their wine cups from [specified location] within 30 days or opt for home delivery at an additional charge.

  2. Notification: Customers will be notified of cancellations and pickup arrangements via email within 24 hours of the decision to cancel the event.

Liability Limitation

Mudgee Wine+Food Festival is not liable for any indirect or consequential losses resulting from the cancellation of the event due to weather or other force majeure events.

Customer Communication

For any questions or concerns, please contact our customer service at mudgeefoodandwine@gmail.com.

By purchasing a product, you agree to these terms and conditions.

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